Effective Date: January 1, 2026

Welcome to Pack & Ship Express! These terms and conditions outline the rules and regulations for using our website located at www.packandshipep.com

By accessing this site, you accept these terms in full. Do not continue to use the site if you do not agree with all of the terms and conditions stated on this page.

1. Use of Website

You agree to use this website only for lawful purposes. You may not use it:

In any way that breaches any applicable law or regulation. To transmit or procure the sending of any unsolicited promotional content. To attempt to gain unauthorized access to the website or any server, computer, or database

2. Intellectual Property

All content on this website, including logos, graphics, text, and images, is the property of Pack & Ship Express and is protected by copyright laws. You may not reproduce or distribute any content without our written permission.

3. Limitations of Liability

We are not liable for any damages resulting from your use (or inability to use) the website, including but not limited to indirect, incidental, or consequential damages.

4. Modifications

We may update these terms at any time without notice. By continuing to use the site after changes are made, you agree to be bound by the updated terms.

5. Governing Law

These terms are governed by the laws of Texas/United States, and any disputes will be resolved in the appropriate courts of that jurisdiction.

SMS Terms of Service

By opting in to receive SMS messages from Pack & Ship Express, you agree to the following terms.

Description of SMS Use

SMS messages may be sent to provide:

1) Order and shipping updates

2) Appointment or service notifications

3) Customer service responses

4) Important service alerts

Consent to Receive Messages

By providing your phone number through our website, forms, or services, you consent to receive SMS text messages from Pack & Ship Express.

Message Frequency

Message frequency may vary depending on your interactions with our services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

To stop receiving messages, reply:

STOP

You may receive a confirmation message confirming your opt-out.

Help Instructions

For assistance, reply:

HELP

or contact customer support using the information below.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years of age or older or have parental permission to participate in SMS communications.

Customer Support

If you need assistance, please contact:

Contact Us

If you have questions about this policy, please contact us at:

Pack & Ship Express

Email: [email protected]

Phone: 915-581-1600