Effective Date: January 1, 2026

At Pack & Ship Express, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.packandshipep.com.

1. Information We Collect

We may collect the following types of information:

Personal Information (such as your name, email address, phone number) when voluntarily submitted through forms. Non-personal data such as browser type, device, IP address, and pages visited (via cookies and analytics tools)

2. SMS Privacy Policy

By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy here: https://www.packandshipep.com/Privacy.

Message & data rates may apply.

Message frequency may vary.

Reply Help for more information.

You can reply STOP to opt-out of further messaging.

3. How We Use Your Information

We use the information we collect to:

Provide customer support and respond to inquiries. Improve our website and services. Send occasional marketing communications (only with your consent)

4. Cookies & Tracking

Our site uses cookies to enhance user experience and track website performance. You can disable cookies in your browser settings at any time.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers who assist in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

6. Your Rights

You may request to:

Access the personal data we have about you. Correct or delete your personal data. Opt-out of marketing emails at any time

7. Security

We implement security measures to protect your data, but no system is 100% secure. You use our site at your own risk.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

SMS Communications & Mobile Data Policy

Pack & Ship Express respects your privacy and is committed to protecting your personal information.

Information We Collect

When you interact with our website or services, we may collect information including but not limited to:

*Name

*Email address

*Phone number

*Shipping information

*Service inquiries

*Website usage data

This information is collected when you:

*Fill out a contact form

*Request a quote

*Schedule services

*Subscribe to updates

*Communicate with our team

How Your Information Is Used

We use collected information to:

*Provide requested services

*Send order or shipping updates

*Respond to customer service inquiries

*Improve our website and services

*Communicate service-related updates

SMS Communications

If you provide your mobile number, you may receive SMS text messages related to:

*Shipping notifications

*Order updates

*Service reminders

*Customer support responses

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.

User Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Information

If you have questions about this Privacy Policy, please contact:

Pack & Ship Express

Email: [email protected]

Phone: 915-581-1600